Parish Website Administrator Central

For Website Questions, Please Contact:

Creative Services Coordinator
Annie Williams
573-635-9127, ext. 231

Alphonse J. Schwartze Catholic Center
2207 West Main St.
Jefferson City, MO 65109-0914

Quick Blackbaud Links

Check the status of Blackbaud's products (online or having technical issues)
- Scroll to "Blackbaud Website Package"
Blackbaud Support
- We recommend contacting Annie Williams before reaching out to Blackbaud Support
Blackbaud's Website Training Portal
Blackbaud WordPress Helpful Documentation

Welcome to Parish Website Administrator (PWA) Central!

This page is full of resources for parish website administrators. It will be updated routinely with news, including error resolutions, updates, and new innovations. As resources become available, they will be added to this page. Please contact Annie Williams with any questions or ideas!

Recent Website News

Look here for error resolutions, updates, and new innovations!

Pile of student homework that assigned to student to be completed outside class on teacher desk separated by colored paper clips. Document stack arranged by paperclip. Business and education concept.

File Size Too Large to Upload?

December 20, 2022

The Media Library will only accept files that are under 4 MB. If your file is a PDF: Try optimizing the PDF. When a PDF is optimized, the file size is reduced while keeping the...

Upload Error: “Unexpected response from the server. The file may have been uploaded successfully “

November 23, 2022

We've identified the likely cause of the error "Unexpected response from the server. The file may have been uploaded successfully..." received while uploading a file, such as a bulletin PDF, to the Media Library. Cause...

Weekly Webinar: Social Media for Parishes II

October 25, 2021

https://vimeo.com/637612976

Weekly Webinar: Social Media for Parishes I

October 15, 2021

https://vimeo.com/632221338

Weekly Webinar: Best practices for schools within parish websites

October 4, 2021

https://vimeo.com/619183815

Common Workflows for Parishes

October 4, 2021

Creating and uploading a parish bulletin: https://vimeo.com/619040229 Adding a New Page: https://vimeo.com/629234461 https://vimeo.com/638790408

Weekly Webinar: RENXT Basics of a Query

September 7, 2021

https://vimeo.com/596714213 In this video: 0:00: Introduction2:30: What is a query?3:30: Launching Database View4:30: Designing and running a query (with example and considerations)25:00: Reminders when building queries28:00: Exporting a query into an Excel file30:00: How to...

Weekly Webinar: Copyright and Permissions

August 27, 2021

https://vimeo.com/592882424 In this video: 1:00: A general overview of Copyrights and Permissions (definitions of keywords, practical applications, up-to-date understanding of what can be copyright and what can or is not).5:00: Protecting your copyright8:30: Protecting the...

Weekly Webinar: Online Giving and Merchant Services

Weekly Webinar: Online Giving II

August 24, 2021

Before you watch: Clarifying Services and Programs Within the "Blackbaud Universe," we have several programs and offerings that we are leveraging to serve parish and parishioners digitally. In this training we are working within three...

Weekly Webinar: User and User Roles

August 19, 2021

https://vimeo.com/589433420 In this Weekly Webinar, we discussed the Users and User Roles functionality of parish websites in the Parish Website Project. As a reference, the user roles and definitions of each are provided below! Click...

How do I...?

Quick workflows for routine website tasks.

Full website guide coming soon!

Join us for our weekly Q&A Office Hours!

Every Wednesday at 12:15 PM

Join us online by clicking on this graphic for the Google Meet link. No advance registration required!

Join with Google Meet:

Click Here to Join the Meeting

Or dial: ‪(US) +1 715-802-1435‬ PIN: ‪747 403 291‬#

No advance registration required!

Training Videos

If you would rather watch a tutorial than read instructions, check out these videos!

Communications Office Hours

If you missed an Office Hours session with important content, check out the latest video!

Frequently Asked Questions

My site is malfunctioning—what should I do?

Please contact Annie Williams through email or call her at (573) 635-9127 (ext. 231). It is highly recommended that you reach out to us first and we will try to resolve the issue. If we are unable to resolve the issue immediately, we will forward the information to Blackbaud Support.

We recommend contacting us first because we have experience with common errors that may occur in our multisite implementation, as well as a keen awareness of the needs of our individual parishes. We will respond to you as soon as we can.

How do I log in to my site so I can access the Blackbaud Builder?

To log in to your site, type:

yoursubdomain.diojeffcity.org/login OR yoursubdomain.diojeffcity.org/wp-admin

Your subdomain is the part of the URL that is unique to your parish. It commonly includes the name of the parish, location, or both. Example log in URLs:

It is recommended that you bookmark this page in case you become logged out later.

If you're unsure what your subdomain is, feel free to contact us and we will be glad to assist you!

If your login credentials do not work, contact us and we will reset your password or resolve the login situation.

How do I add another user to my website?

We have a new parish website administrator. What should we do?

INTERESTED IN LEARNING MORE ABOUT THE PARISH WEBSITE PROGRAM?

Contact Annie Williams by email or call her at (573) 635-9127 (ext. 231) to set up a discovery meeting. We're more than happy to discuss whether or not a website in the program would be beneficial to your parish!

The possibilities are endless with Raiser's Edge!

Raiser's Edge is the database software used by the Diocese of Jefferson City to safeguard constituent information, track giving data, disseminate important information through email, etc. Raiser's Edge can be implemented for each parish at no cost. If you're interested in seeing if Raiser's Edge is right for your parish, contact Denise Barnes for a discovery call and future training.

Interested in tracking engagement with Google Analytics?

Google Analytics 4 is Google's website engagement measurement system that uses code within your website to track clicks, page views, interactions with online forms, etc. If you are interested in tracking user engagement on your site with Google Analytics, please contact Annie Williams to discuss training with the platform.