Parish Website Administrator Central

For Website Questions, Please Contact:

Creative Services Coordinator
Annie Williams
573-635-9127, ext. 231

Alphonse J. Schwartze Catholic Center
2207 West Main St.
Jefferson City, MO 65109-0914

Quick Blackbaud Links

Check the status of Blackbaud's products (online or having technical issues)
- Scroll to "Blackbaud Website Package"
Blackbaud Support
Blackbaud's Website Training Portal
Blackbaud WordPress Helpful Documentation

INTERESTED IN LEARNING MORE ABOUT THE PARISH WEBSITE PROGRAM?

Contact Annie Williams by email or call her at (573) 635-9127 (ext. 231) to set up a discovery meeting. We're more than happy to discuss whether or not a website in the program would be beneficial to your parish!

Welcome to Parish Website Administrator (PWA) Central!

This page is full of resources for parish website administrators. It will be updated routinely with news, including error resolutions, updates, and new innovations. As resources become available, they will be added to this page. Please contact Annie Williams with any questions or ideas!

What are you looking for?

I need support/troubleshooting or have a question...

Weekly Office Hours

How-To Resources

I'm a new admin

Recent Website News

Look here for error resolutions, updates, and new innovations!

How to Set Up Authy on a Mobile Device

Starting March 19, 2024, Authy will discontinue the desktop version of its application. If you downloaded Authy to your computer for two-factor authentication, please follow the steps below to install…

How to Set Up Two-Factor Authentication

As of December 18, 2023, Blackbaud is mandating all users within our parish website program to set up two-factor authentication for their accounts. Two-factor authentication provides a strong layer of…

Pile of student homework that assigned to student to be completed outside class on teacher desk separated by colored paper clips. Document stack arranged by paperclip. Business and education concept.

File Size Too Large to Upload?

The Media Library will only accept files that are under 4 MB. If your file is a PDF: Try optimizing the PDF. When a PDF is optimized, the file size…

Join us for our weekly Q&A Office Hours!

Every Wednesday at 12:15 PM

Join us online by clicking on this graphic for the Google Meet link. No advance registration required!

Join with Google Meet:

Click Here to Join the Meeting

Or dial: ‪(US) +1 631-765-7203‬
PIN: ‪592 760 338‬#

No advance registration required!

Previous Recordings

How do I...?

Quick workflows for routine website tasks.

Training Videos

If you would rather watch a tutorial than read instructions, check out these videos!

Frequently Asked Questions

My site is malfunctioning—what should I do?

Please contact Annie Williams through email or call her at (573) 635-9127 (ext. 231). It is highly recommended that you reach out to us first and we will try to resolve the issue. If we are unable to resolve the issue immediately, we will forward the information to Blackbaud Support.

We recommend contacting us first because we have experience with common errors that may occur in our multisite implementation, as well as a keen awareness of the needs of our individual parishes. We will respond to you as soon as we can.

How do I log in to my site so I can access the Blackbaud Builder?

To log in to your site, type:

yoursubdomain.diojeffcity.org/login OR yoursubdomain.diojeffcity.org/wp-admin

Your subdomain is the part of the URL that is unique to your parish. It commonly includes the name of the parish, location, or both. Example log in URLs:

It is recommended that you bookmark this page in case you become logged out later.

If you're unsure what your subdomain is, feel free to contact us and we will be glad to assist you!

If your login credentials do not work, contact us and we will reset your password or resolve the login situation.

How do I add another user to my website?

We have a new parish website administrator. What should we do?

For New Website Administrators... Welcome to the Parish Website Program!

Let's walk through the process of editing your website...

Diocese of Jefferson City & Blackbaud

The parish website program is made possible through our partnership with Blackbaud, a leading non-profit software company.

There are two main contacts that you will work with during the training and editing process.

Annie Williams — Creative Services Coordinator
Diocese of Jefferson City
awilliams@diojeffcity.org

Annie is the parish website contact at the chancery. She oversees the website program and is the main point of contact for parish staff.
Please contact me for the following:

General questions
Interest in getting a website for your parish or school
Providing feedback about the parish website program, from training to editing, to design, etc.
Need help with Time & Talent or Tithing Commitment forms

Anthony Harris — Principal Developer & Designer
Blackbaud, Inc.

Anthony is a developer at Blackbaud who creates our websites and conducts most of the training with each parish website administrator.

Please reach out to Annie before contacting Anthony so she can create a training schedule and keep track of contacts for each website. Once the schedule has been created, you will schedule individual meetings with Anthony.

Creating Your Parish Website

If your website was already created and you're a new administrator, skip to Step 2.

Step 1

If you're interested in getting a parish website, reach out to Annie Williams at awilliams@diojeffcity.org to start the process.
After collecting the colors, logo, etc. for your website, we will ask Blackbaud to create the website.
Once the website is created, Annie will reach out to you to set up a training schedule with Anthony.

Step 2

Annie and Anthony will meet with the parish website administrator (the primary person at the parish who will update the website) for the first training meeting.
We will discuss what the website process will look like and introduce basic functions of the website.
Anthony will introduce the tutorials website with short videos to help you as you navigate the editing process.

Check out our other opportunities!

The possibilities are endless with Raiser's Edge!

Raiser's Edge is the database software used by the Diocese of Jefferson City to safeguard constituent information, track giving data, disseminate important information through email, etc. Raiser's Edge can be implemented for each parish at no cost. If you're interested in seeing if Raiser's Edge is right for your parish, contact Denise Barnes for a discovery call and future training.

Interested in tracking engagement with Google Analytics?

Google Analytics 4 is Google's website engagement measurement system that uses code within your website to track clicks, page views, interactions with online forms, etc. If you are interested in tracking user engagement on your site with Google Analytics, please contact Annie Williams to discuss training with the platform.