Communications Office

How to Set Up Authy on a Mobile Device

March 22, 2024

Starting March 19, 2024, Authy will discontinue the desktop version of its application. If you downloaded Authy to your computer for two-factor authentication, please follow the steps below to install…

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How to Set Up Two-Factor Authentication

March 22, 2024

As of December 18, 2024, Blackbaud is mandating all users within our parish website program to set up two-factor authentication for their accounts. Two-factor authentication provides a strong layer of…

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How to Schedule Facebook/Instagram Posts

March 13, 2024

Facebook has a free platform — Meta Business Suite — that allows you to schedule posts in advance. Once you schedule a post, Facebook will post it automatically on the…

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How to Mention/Tag the Diocese on Social Media

March 13, 2024

Let us know what you’re doing on social media by mentioning (or “tagging”) our account in your posts! Here’s a quick guide on how to tag the Diocese of Jefferson…

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How to Hide Spam Solicitation Comments on Facebook

March 9, 2024

There are several cases of spam comments circulating around Facebook where spammers claim to sell merchandise with your logo on it. The comments typically resemble something like this: Thankfully, there’s…

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File Size Too Large to Upload?

December 20, 2022

The Media Library will only accept files that are under 4 MB. If your file is a PDF: Try optimizing the PDF. When a PDF is optimized, the file size…

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Upload Error: “Unexpected response from the server. The file may have been uploaded successfully”

November 23, 2022

We’ve identified the likely cause of the error “Unexpected response from the server. The file may have been uploaded successfully…” received while uploading a file, such as a bulletin PDF,…

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Weekly Webinar: Importing Events to The Events Calendar

November 4, 2021

With this video: Download the Excel template referenced in this video below by clicking here.

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Weekly Webinar: Social Media for Parishes II

October 25, 2021
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Weekly Webinar: Social Media for Parishes I

October 15, 2021
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