Quick reference for Parish Website Administrators: User Roles

As parishes in our diocese begin to onboard and migrate their content from expired websites or create their new site from scratch, I’ve seen some common questions, errors and insights emerging.

As these common threads arise, I’d like to address them in the category “Parish Website Admins.” By collecting these posts, we can share information easily and give you a good reference point for best practices, common questions, and important information!

If you have questions, insights or issues that aren’t listed in this post, I’d encourage you to please email me, and let me know what you’re encountering or finding successful. Because, as we know, we are better together!

User Roles

Each Parish WordPress site includes 8 pre-set user roles. Here I’ll break down what each of those roles has access to, and an example or two of how they might be used at your parish.

Super Client

  • This role has access to all features within every parish website.
  • This role is reserved for Diocesan staff that have “super-user” access to parish sites in case of emergency, for training purposes, or to assist as needed
  • Please do not add or remove “Super Clients” to your parish site.


  • This role has access to all features within the parish site. This is the same level of access as “Super Client”, but does not have access to other parish’s websites.
  • This role is perfect for the Parish Website Administrators, and pastors. There may be a couple of other trusted staff members who attain this role as well if needed.


  • This user can publish and manage posts, including the posts of other users.
  • This user can also launch the Blackbaud Builder to edit content on website pages.
  • This role is good for a staffer or volunteer who might manage other projects or people. For example, perhaps your RCIA team is taking turns writing catechetical posts, an Editor could publish or manage multiple Author’s posts.


  • This user can publish and manage their own posts.
  • This role is great for a staff member or teacher who’s purpose on the website is to keep visitors updated with news and/or events. For example, perhaps a teacher at your school would like to host their own “page”, set up with a “Post Grid”. They could be given access as an Author to create their own posts, photos & events, that are set up to display automatically on their own page, allowing them to post independently without providing access to all site settings.


  • This user can write and manage their own posts, but cannot publish them.
  • This role is perfect for a contributor to your parish website whose content may need to be reviewed before posting. For example, maybe a core team of high school students are helping out with youth ministry and would like to write articles that display on the Youth Ministry page. With this role, the user can write a post and click “Submit for Review”. The Editor assigned can then review the post and click “publish” if the content is ready to go. The Editor should receive an email when a new post is submitted for their review.


  • This user can only manage their own profile within WordPress. This is the most restricted role available.
  • The true purpose of a “subscriber” role is to easily leave comments on WordPress blog pages without having to log in repeatedly or leave comments anonymously. Because we have deactivated blog/post comments in our WordPress sites, this role is not very useful, and probably will not be used frequently.


  • This user is a Blackbaud Employee responsible for the coding/design elements on the parish website. Please do not delete or edit these roles. If they do need to be deleted or edited for any reason, please contact a Super Client to perform that action; this way we do not accidentally cut a Blackbaud professional out of their role of support.

Until next time!


Ashley Wiskirchen
Director of Parish Communications
Diocese of Jefferson City
Office: 573.635.9127